Job Title: Placement Officer
Reporting to: Centre Manager
Hours: 14 hours per week
Carlow Volunteer Centre is looking for a dynamic, energetic and highly motivated individual who understands that volunteering is critical to Irish life. A self-starter and excellent communicator, you will be able to connect with and engage people from all walks of life. You must possess the ability to empathise with the life situation of potential volunteers and possess the technical competencies required to link and present volunteering in a variety of contexts. The ability to plan and deliver engaging volunteer events will also be a key requirement. Challenging, but hugely rewarding, this position gives you the opportunity to multi-task in a diverse fast-paced role where you will use your own initiative, as well as collaborate within a team.
To promote the value of volunteering and increase the range and quality of volunteering in Co. Carlow.
The Placement Officer is responsible for assisting the current Placement Team (staff and volunteers) to deliver an accessible and quality-focused volunteer placement service across Co. Carlow; by recruiting, matching and supporting volunteers through the placement process. In line with our Quality Standards Framework, quality checks on data, as well as a focus on systems (Salesforce) management will also be a key part of the role; ensuring everyone gets a quality-centred service.
Key Responsibilities will include:
Recruit and select volunteers for a variety of tasks and roles within Volunteer-involving Organisations in the county
Maintain an up to date database of volunteers and volunteering opportunities, through iVOL our dedicated CRM software (training will be provided)
Keep accurate and methodical records relating to volunteering and volunteering opportunities
Build relationships with voluntary and community organisations to ensure that a wide range of volunteering opportunities are registered with the Centre
Provide advice and assistance to organisations wishing to recruit volunteers
Consult and network with a wide range of stakeholders including community and voluntary groups, keeping them informed and supported with information on good practice with respect to all aspects of volunteering
Organise and facilitate volunteer events and initiatives
Promote and animate the Volunteer Centre services and activities. This will include implementing our PR and Communication plan, contributing to website and social media content, generating media content, and conducting presentations and participating in exhibitions as required.
Any such other duties which do not change the nature of the post, as may be determined by the Development Manager.
Personal experience of volunteering.
A mind-set and values that support’s Carlow Volunteer Centres mission and a commitment to the objectives of the post.
Relevant third level qualification.
Minimum of two years’ experience in the community and voluntary sector (this can be at a paid or voluntary capacity).
Ability to advise, inform, motivate and support individuals and organisations.
Experience of brokerage, information provision or customer service. Excellent IT competencies in CRM systems and Microsoft Office suite.
Experience of organising events.
Excellent communication skills, both written and verbal.
Experience in designing and delivering talks or presentations.
Excellent organisational and administrative skills.
Experience with online communications tools and platforms. For example, Facebook, Twitter, WordPress Instagram etc.
Accurate and methodological approach to work planning and implementation.
Strong inter-personal skills and ability to develop positive working relationships with a wide range of people and organisations.
Ability to work as part of a small team and on own initiative.
Willingness to take part in peer learning, continuous quality improvement and accept feedback.
Flexible, with willingness to travel and work outside normal office hours, as is occasionally required.
13,500 per annum based on a 14 hour working week.
Access to own transport is essential.
This position is subject to a six-month probation period. Garda Vetting will apply.
Submitting an application